Greenville County encourages those needing to pay taxes to avoid coming inside County Square.
Citizens can pay property taxes through the mail, the internet or by using the convenient dropbox located outside the Tax Office. The County accepts credit and debit card payments on our website, online.
From now until further notice, the County will waive the online service fee provided by AutoAgent, our third-party provider.
The service fee for Hospitality Taxes, using SC.GOV, will also be waived until further notice.
Greenville County
Search GreenvilleCounty.org:
i.e. "Pay my taxes", "Parks & Recreation", "Marriage Licenses", etc.
Search
Family Court
Frequently Asked Questions
Child and Spousal Support - Custodial Parent
How do I get a support case established?

You can enlist the assistance of an attorney (recommended) who will file a new action on your behalf, you can file a new action on your own or you can contact S. C. Department of Social Services by phone at 864-282-4650 or on their website at https://dss.sc.gov/child-support. SCDSS will only assist with initiating a child support action, not spousal support.

When a payment is made, how will I receive my support?

Payments are now being paid to and disbursed by the South Carolina State Disbursement Unit (SDU) and not by the county Family Courts. Each custodial parent must complete a form to have their support payments directly deposited into a checking/savings account at a financial institution of their choice or they can elect to have payments posted to a prepaid Debit MasterCard, called the Way2Go card. The forms for signing up for either option are available by contacting the State Disbursement Unit at 800-768-5858 or at Greenville County Family Court. You can also visit the South Carolina Child support website at https://dss.sc.gov/child-support.

How can I find out if a payment has been made?

You should call the State Disbursement Unit (SDU) at 800-768-5858 to obtain payment and account information.

When will I receive my payments?

Support payments should be available on your direct deposit or your Way2Go debit card on the second business day after the payment has been posted to your account.

I know a payment has been made but two business days have passed and the payment has not posted to my direct deposit account or to my Way2Go debit card. What do I do?

You should contact the State Disbursement Unit (SDU) at 800-768-5858.

How can I obtain my member ID and case ID so that I can communicate with and obtain information from the State Disbursement Unit?

You can contact the State Disbursement Unit at 800-768-5858 or Greenville County Family Court at 864-467-5800.

What can I do if support is ordered, but I am not receiving it?

If support was ordered to be paid through Family Court, we have counselors available to discuss your support questions in our office. You must come in person to speak to a counselor as no information will be given out over the phone. If support was ordered to be paid directly to you and not through the court, you should contact an attorney or prepare the proper contempt documents on your own.

How can I find out if a payment has been made?

You should contact the State Disbursement Unit (SDU) at 800-768-5858.

How do I change my address and/or name?

The custodial parent must file pertinent information with the court before his/her name and/or address can be changed. You may mail the information to Greenville County Family Court or you may come to Family Court in person to complete a form. You must include a copy of your driver’s license before your request can be honored. If changing your address, you should include your old address, your new address, your case number, the name of the person who pays to you and the effective date of the change. If changing your name, you must include your former name, your new name, your case number, the name of the person who pays to you and you must also include a copy of a court order or marriage certificate that changed your name. Greenville County Family Court’s mailing address is P. O. Box 757, Greenville, SC, 29602 and its physical address is 301 University Ridge, Greenville, SC.

I receive support from someone on wage withholding and the payment is late. What can I do about this?

You should contact the State Disbursement Unit at 800-768-5858 or you can come to Family Court and speak with a support counselor. Do not contact the employer yourself.

Child and Spousal Support – Non-Custodial Parent
Can I begin paying my support immediately after being ordered to pay?

Payments can only be accepted after an order is filed with the court. However, your payments will begin accruing on the effective date listed on the court order.

What will happen if I make my payments late?

The Clerk of Court may issue a Rule to Show Cause once a payment is five (5) days delinquent and if a Rule is issued, you will have to appear in court on a designated date for your delinquency to be addressed by the court.

If a Rule to Show Cause is issued for me to appear in court due to a delinquency, is there anything that I can do to avoid going to court?

You should see a Family Court support counselor no later than one week prior to your court date to determine what, if anything, can be done to remove your name from the court docket. Depending on the circumstances of your case, a counselor may be able to assist you. Please note that this must be done in person as no phone calls will be accepted.

How can I get my payments reduced?

A modification action can be filed with Family Court asking that your payments be reduced and it is recommended that you contact an attorney to assist you with this process. If your case is a DSS case, you can contact DSS at 864-282-4650 and ask for a review. Should you seek a modification on your own, forms are available on the S. C. Judicial Department’s website at www.sccourts.org. Select Self Help Resources from the General Public tab, then SRL Child Support Packets, then Self-Represented Litigant - Child Support Decrease.

When making a payment, do you accept credit or debit cards?

Credit and debit cards are accepted by the State Disbursement Unit (SDU); however, you must enroll in the service, enter your child support case number and credit/debit card information and make payments online or via a toll free call. A 2.95% fee applies with a maximum fee amount of $60.00. The SDU will credit your payment to your support obligation within four business days. For more information and to enroll, visit www.e-childspay.com or contact the SDU at 800-768-5858. When making purge or court costs payments at Greenville County Family Court, only cash, cashier’s checks or money orders are accepted.

How can I obtain my member ID and case ID so that I can communicate with and obtain information from the State Disbursement Unit?

You can contact the SDU at 800-768-5858 or Greenville County Family Court at 864-467-5800.

Do I need to keep the Family Court informed if I change my address?

If you are ordered to pay support through the court, you are required to keep the court informed of any address or employment change. You can mail new address/employment information to Greenville County Family Court, P. O. Box 757, Greenville, SC 29602 or fax it to 864-467-5971. You must include your old address, your new address, your case number, the name of the person you pay to and include a copy of your driver’s license.

How do I get a payment history of my account?

You may come to the inside payment window at Family Court and request a paper copy of your payment history. There is a $0.50 charge for each year of payments requested. Payment information can also be obtained over the phone by calling the State Disbursement Unit at 1-800-768-5858.


Types of Payments
What types of support payment can be ordered and where should they be made?

There are several different types of payments that the court can order to be paid with regard to child or spousal support. They are:

  • Ongoing or regular payments are payments that are court ordered to be made on a specific frequency such as weekly, bi-weekly, monthly, etc. All ongoing payments not paid directly to another party must be sent the State Disbursement Unit (SDU). For information about making ongoing payments, contact the State Disbursement Unit at 800-768-5858. Ongoing payments that are ordered to be paid directly to another party should be paid to the party named in the court order.
  • Purge payments are often referred to as a lump sum or one-time payments. If you are ordered to make a purge payment through the court, these should only be made at Greenville County Family Court, 301 University Ridge, Greenville, SC, 29601, and only cashier’s checks, money orders or cash can be used when making a purge payment at Family Court. When making this payment, make sure to indicate to the Clerk of Court’s Office that it is a purge payment so that proper credit can be given. If you are ordered to make a purge payment directly to another party, the payment should be made to the party designated in the court order.
  • Court costs are often ordered to be paid and these can be made in person at Greenville County Family Court (cash, cashier’s check or money orders only if paid to Greenville County Family Court) or by mail to the State Disbursement Unit at P. O. Box 100302, Columbia, SC 29202-3302. When making a court cost payment, make sure to designate this payment as court cost otherwise proper credit may not be given.

If you are uncertain as to what type of payment you are ordered to pay, please contact Greenville Family Court at 864-467-5800 for clarification so that your payment will be appropriately applied to your account.

Wage Withholding
How can I request wage withholding?

Please come by our office to fill out a request and we will mail the paperwork directly to your employer. Also, you may contact Family Court in writing at P. O. Box 757, Greenville, SC, 29602 or have your employer contact the office for the necessary forms at 864-467-5800.

Will my wage withholding start immediately?

In most cases, it takes between 4 to 6 weeks before you will see support coming out of your check. Until you see it being withheld, it is your responsibility to send your ongoing payments to the South Carolina State Disbursement Unit (SDU), P. O. Box 100302, Columbia, SC 29202-3302. Make sure to include your name and your member ID. If you fail to keep your support account current, you will be subject to enforcement action.

I am ordered to pay weekly payments and my company pays me monthly. Will this be a problem?

No. Employers are informed that they may send the payments in at the same frequency as you receive your paychecks. However, employers are required to mail wage withheld support payments to the State Disbursement Unit (SDU) within 10 days after the funds are withheld from your check.

I have changed jobs. Will your office send a new wage withholding request automatically?

No, you must notify our office with the name of your new employer. This can be done in person, by fax to 864-467-5971 or by mail to Greenville County Family Court, P. O. Box 757, Greenville, SC, 29602. You should include your full name, your phone number, your case number, the name of the person you pay to and the name and address of your new employer. You must also provide a copy of your driver’s license.

Filing Services
How do I get a divorce? Annulment? Custody? Legal separation?

It is recommended that you seek legal advice to complete the necessary documents to file any new action. If you do not know the name of an attorney, it is recommended that you contact the S. C. Bar’s Lawyer Referral Service at 800-868-2284 or on the web at www.scbar.org.

How do I get visitation with my child/children?

If there is no order establishing visitation, then you must file a new action. It is recommended that you contact an attorney to assist you with this process. Should you seek to file for visitation on your own, forms are available on the S. C. Judicial Department’s website at www.sccourts.org. Select Self Help Resources, then select SRL Visitation Packet.

I am not allowed visitation as the judge ordered. What can I do?

If your court order provided for specific dates and times that you are to have visitation and that is being denied, you can come to Greenville County Family Court and request the “Contempt of Visitation” packet.

I need to file for an Order of Protection. What do I do?

Greenville County Family Court can provide you with the forms and list of resources available to assist you.



Top