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Customer Service Satisfaction Survey
1) What office did you interact with today?
2) Date of visit: (Format MM/DD/YYYY)
3) Name of County Representative:
4) What type of service or information were you seeking?
5) During your interaction with us, our representative(s) first contacted you within a reasonable amount of time.
6) If not, how long did you have to wait?
7) Our representative(s) resolved the issue in a timely manner.
8) Our representative(s) were knowledgeable.
9) Our representative(s) were courteous.
10) Our representative(s) resolved the issue to your satisfaction.
11) Our representative(s) explained why your issue/request could not be resolved to your satisfaction or offered alternative solutions to solve it.
12) Our representative(s) presented a professional appearance?
13) How would you rate our service overall?
14) May we use your comments in our web site or other publications?
15) May we contact you?
20) Additional Comments:
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