Citizen Survey


GCSO Citizen Survey

Participation in this survey is both voluntary and anonymous.




  1. Have you had contact with the Greenville Co. Sheriff's Office within the past? If so, how long ago was it?
      

  2. What was the nature of your contact with the Sheriff's Office?
      

  3. How much do you agree with the following statement? When you called GCSO communications center, they answered promptly.
      

  4. How much do you agree with the following statement? When you called GCSO communications center, they answered your call in a professional manner.
      

  5. The Dispatcher/Call taker's ability to put you at ease was...
      

  6. The Deputy's ability to put you at ease was...
      

  7. The Dispatcher/Call-taker's helpfulness was...
      

  8. The Deputy's response time was...
      

  9. The Deputy's ability in problem solving was...
      

  10. The Deputy's fairness in problem solving was...
      

  11. The Deputy's helpfulness was...
      

  12. The Deputy's appearance was...
      

  13. The overall experience with Sheriff's Office employees and staff was...
      

  14. The overall Sheriff's Office performance was...
      

  15. How can the Greenville Co. Sheriff's Office improve the quality of its service in the future?
      

  16. On a scale of 1-10, please indicate how safe you feel living in Greenville County.
      

  17. To what extent does the Greenville Co. Sheriff’s Office develop relationships with community members (e.g., residents, organizations, and groups)?
      

  18. To what extent does the Sheriff’s Office regularly communicate with community members (e.g., websites, emails, social media, or public meetings)?
      

  19. To what extent does the agency make it easy for community members to provide input (e.g., comments, suggestions, and concerns)?
      

  20. To what extent does the Sheriff’s Office work together with the community members to solve local problems?
      

  21. Community policing involves deputies working with the community to address causes of crime in an effort to reduce the problems themselves through a wide range of activities. Based on this definition, to what extent do you think GCSO practices this?
      

  22. Please select the three (3) issues you think are the greatest problems within your community.
      

  23. To what extent do you feel safe in your community when you are outside alone at night?
      

  24. Over the last 12 months, to what extent have your feelings of safety in your community increased, decreased, or stayed the same?
      

  25. To what extent are deputies in the Greenville Co. Sheriff's Office respectful?
      

  26. To what extent do deputies show concern for community members?
      

  27. To what extent do GCSO deputies treat people fairly?
      

  28. To what extent is GCSO responsive to the concerns of community members?
      

  29. If you had contact with a deputy at the Greenville Co. Sheriff's Office during the past 12 months, to what extent did the deputy sufficiently explain his or her actions and procedures?
      

  30. To what extent is GCSO effective at proactively preventing crime?
      

  31. To what extent is GCSO addressing the problems that really concern you?
      

  32. To what extent are you satisfied with the overall performance of GCSO?
      

  33. How many times in the past 12 months have you had contact with GCSO for traffic issues (e.g., citations, warnings, or accident)?
      

  34. To what extent are you satisfied with your interaction (s) with GCSO for traffic issues?
      

  35. How many times in the past 12 months have you had contact with GCSO for 911 emergency calls?
      

  36. To what extent are you satisfied with your interaction (s) with GCSO for 911 emergency calls?
      

  37. To what extent are you satisfied with your interaction (s) with GCSO for non-emergency calls?
      

  38. How many years have you lived in your community?
      

  39. What is your gender?
      

  40. What is your ethnicity? (Check all that apply)
      

  41. What is your age group?
      

  42. In which county council district do you reside?
      

  43. Do you have any additional comments or suggestions?