Customer Service Satisfaction - Probate Court

 

1) Your service was provided by which division of the Probate Court:
 Estate Division (Wills, estates, Small estate affidavits, Litigation)
 Protective Proceedings Division (Conservatorships, Guardianships, Trusts, POA disputes, Minor settlements)
 Mental Health or Chemical Dependency Division Involuntary Commitment
 Marriage License Division
 Records and Research Division (Copies, Microfilm, Research of files)
 Educational Division (Website, Educational classes, Estate DVD, Community Speeches, Handouts)
2) Our judicial assistants were courteous:
 Strongly Agree
 Agree
  Disagree
 Strongly Disagree
3) Our judicial assistants were knowledgeable:
 Strongly Agree
 Agree
 Disagree
 Strongly Disagree
4) Your judicial assistant responded to letters, phone calls and e-mails promptly:
 Strongly Agree
 Agree
 Disagree
 Strongly Disagree
5) Your judicial assistant was professional in appearance and demeanor:
 Strongly Agree
 Agree
 Disagree
 Strongly Disagree
6) If you attended our free classes, how would you rate the overall benefit of the class experience?
 Excellent
 Good
 Acceptable
 Poor
 Have not attended
7) If you used our website as a research tool, how would you rate our website?
 Excellent
 Good
 Acceptable
 Poor
8) If you purchased a training DVD, how would you rate the overall usefulness and convenience of the DVD?
  Excellent
 Good
 Acceptable
 Poor
 Have not purchased one
9) How would you rate our services overall?
 Excellent
 Good
 Acceptable
 Poor
10) May we use your comments on our website or other publications?