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"Every Second Counts
No Excuses"
| S | Safe: Were my actions safe for me, for my colleagues, for other professionals and the public? |
| T | Team-Based: Were my actions taken with due regard for the opinions and feelings of my co-workers, including those from other agencies? |
| A | Attentive To Human-Needs: Did I treat my patient as a person? Did I keep him/her warm? Did I use his/her name throughout the call? Did I tell him/her what to expect in advance? Did I treat his/her family/relative with similar respect? |
| R | Respectful: Did I act toward my patient, my colleagues, my co-responders, the hospital staff, and the public with the kind of respect that I would have wanted to receive myself? |
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| C | Customer Accountable: If I were face-to-face right now with the customers I dealt with on this response, could I look them in the eye and say, "I did my very best for you." |
| A | Appropriate: Was my care appropriate medically, professionally, legally and practically considering the circumstances I faced? |
| R | Reasonable: Did my actions make sense? Would a reasonable colleague of my experience have acted similarly, under the same circumstances? |
| E | Ethical: Were my actions fair and honest in every way? Are my answers to these questions fair and honest? |
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EMS Operations Services:
301 University Ridge
Greenville County Square
Greenville, SC 29601
Tim Gault
Deputy Director
864-467-7006 Office
864-467-7187 Fax
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