Statistics | EMS Communications

2300 calls per month on 911 lines
6000 calls per month on Emergency/Non-emergency 7 digit lines
Total Advanced Life Support dispatches for the year 2004 was 54,000
1300 Air Traffic Unit dispatches in the year 2004
500 Coroner dispatches in the year 2004
6000 Fire unit dispatches in the year 2004

Call processing in 1976

There was a red telephone with a direct line to a Southern Bell operator. We received only a few calls on this line a week, but they were always critical.

All calls were recorded on log sheets, and we dispatched 3 ALS ambulances and 5 convalescent ambulances using a small Motorola radio.

The Dispatch Process Today

E-911 call placed
Received by PSAP
Call transferred by law enforcement
Information gathered & instructions given
Call dispatched
Monthly Quality Assurance Evaluations completed to insure proper handling of emergency incidents

Call Shifts per Week

1976consolidated with Sheriff.
19813 shifts, 5 dispatchers on 2nd shift.
1985Ц19873 shifts, 2 on 1st, and one on third.
1990Ц20004 shifts , 3 dispatchers.
2000Цpresent4 shifts, 4 dispatchers.